Tenant Information

Permitted payments:

The rent for property as indicated on our adverts, application forms, and if entering a Tenancy, on the Tenancy Agreement.

The deposit which is equal to 5 weeks rent.

When completing an application for a property a holding deposit of one week’s rent is due to stop further viewings and applications being accepted. If successful this amount will be deducted from the deposit with the remaining deposit due within two working days or within a timescale agreed with Rent in the Midlands in writing. If the applicant changes there mind after the cooling period (24hours) expires then no refund will be due, If Credit checks are failed or information provided is proven to be mis leading/falsified then no refund is due and a Tenancy will not be offered.

Other permitted payments:

Rent arrears will incur a late rent charge of 3% over the base rate of the bank of England after 14 days of becoming legally due.

Loss of keys will incur the cost of the keys being cut and a £15 p/h administration charge for staff time in dealing with the matter in its entirety, capped at 3 hours.

A change of sharer or variation of Tenancy has an administration fee of £60 to cover a Credit Check to ensure suitability and the right to rent check. If successful the advert will be updated according within this charge

If a Tenant needs to surrender a Tenancy before the end of a signed term then the tenant will be reasonable for the Landlords reasonable costs to replace the tenants, this includes, advertising, contracts and inventory costs, , and differs from landlord to landlord due to the service level the Landlord has opted for. Proof will be provided to show the service level of your Landlord. The Tenant agrees that rent is payable until the end of the term or until the day prior to a new Tenant moves in (whichever is earliest).

Tenants can be charged reasonable costs of missed appointments with Rent in the Midlands or any Contractors if agreed in writing and not cancelled by the Tenant, resulting in office staff or contractors attending the property, this cost is £15 +mileage from the office and return (at 0.45p per mile) or £45 for a contractor to cover loss of time and fuel.

Further information:

• Rent in the Midlands are members of the Property Ombudsman (TPO), The Deposit Protection Scheme custodial (DPS) & Client Money Protection (CMP).
• Insurance is provided by Maltings plc
• Credit checks are conducted by Rent 4Sure
• Rent in the Midlands is a limited company, company registration number: 09711539